FAQs

We calculate the worth of any gold on the day it is received, based on the AM gold fix that day. However, payments are also dependent on the pureness and amount of the gold.

Gold is given a fixed price, twice daily, by the London Gold Fixing – a procedure enabling the market to trade at the same quoted price.

Purity is measured by how many parts per thousand are pure. You can often tell the fineness of your gold by the number, or hallmark that is written on it. One popular English hallmark is 375, or 9ct, which means the gold’s purity is 375 parts per thousand (37.5%) pure. Please note that a number on its own – without an official assay office stamp – is not considered a hallmark and does not necessarily represent the true purity of the article in question.

We use acid tests to work out the purity, or ct, of the gold. This is the most accurate way, after Assaying (a chemical process by which the finest or purity of the gold is established). We also have an XRF Analyser which we can also use to confirm the purity of gold.

If you desire, we can test your items to see if they are gold. However, we charge a return fee of £10 to cover administration and postage if the precious metals material is not sold to us. If the material is sold to us then postage will only be charged if it is a cash payment or if extra bits of non precious metal and stones needs returning. The £10 will have to be received before we can return the goods.

Our Gold melting and assay service has a 24-48 hour turnaround on most occasions at a cost of £50. Any other Melting and Assay charges vary on the type of metals being tested and the assays for these are usually between three to four working days. Sweeps will take approximately 4 to 6 weeks depending on the type of material.

Our Gold melting and assay service has a 24-48 hour turnaround on most occasions at a cost of £50. Any other Melting and Assay charges vary on the type of metals being tested and the assays for these are usually between three to four working days. Sweeps will take approximately 4 to 6 weeks depending on the type of material.

If goods are not sold to us we will have to charge £10 for handling and the return of the goods. This will have to be received before we can post the goods back.

We charge £25 – the industry standard – for a melt and assay. This is so we can measure the exact weight and pureness of the gold you have sent us. The gold is melted down and turned into a gold bar (a melt), which we will then test to assess the pureness of the bar (an assay).

Sweeps also carry a Burn and Processing charge, but are assessed on weight and content.

The post office does not compensate for losses of jewellery items delivered via recorded delivery nor first or second class postage; we therefore recommend special delivery.

Anything sent via special delivery standard is insured up to the value of £500. However, you can also increase this insurance up to the value of £2500 for a small charge.

Yes, this is possible, but please get in contact with us beforehand for further information.

Cash, Cheque or Bank Transfer.

We will endeavour to have payments done as quick as possible on receipt of goods, same day if possible but as a rule we will pay on the next business day following our reception of the gold. Therefore, gold received on a Friday will be paid for on a Monday. But anything received Monday to Thursday will be paid for the following day.